IT STARTED IN the family, and it has grown because of that very same word: family. Jani-Care Commercial Cleaning Service & Supply Inc. was founded in 1986, and current owner and President Daniel Bonfiglio purchased it from his mother a short time later. He says he has relied on personal service and a dedication to professionalism ever since to grow the business from a one-person operation to more than 250 employees, each of whom he considers family. 

Bonfiglio says he likes to think of Jani-Care as a “big little company.”

“We’re homegrown,” he says. “We’re not a big franchise, but we’re big enough to handle any job and yet still small enough to care.”

In other words, Jani-Care is large enough to take care of your commercial cleaning needs, yet still small enough to offer personal, customized service with each and every job they do. Jani-Care’s mission is “to clean Louisiana one building at a time” by providing unsurpassed, industry-approved commercial cleaning, residential floor care, and retailing supplies and equipment to the greater Baton Rouge area. 

The company has done so for the past 31 years by cleaning airports, car dealerships, businesses and schools. It cleans everything from gym equipment to the windows on high-rise buildings to desks in one-man offices, taking care of vacuuming, dusting, the restocking of products, carpet cleaning, and the stripping and waxing of floors. 

Bonfiglio says Jani-Care’s success lies in its attention to detail and customer service. 

“In our business we are always going to come across challenges,” he says. “How we address those challenges and how quickly is what sets us apart. We strive for prompt customer service and prompt response time. You have to have that personal service to succeed.”

Which is why each contract with Jani-Care is customized based on the customer’s specific needs and wants. When companies sign a contract with Jani-Care, they can rest easy knowing the employees walking into their building have been carefully pre-screened, have cleared an extensive national criminal background check, have submitted to pre-employment and random drug testing, and continually receive on-the-job training.

“Our employees receive intensified on-the-job training using industry-approved protocol and commercial lab-tested products and equipment,” Bonfiglio says. “Our service technicians have been introduced to the latest and most innovative approaches to cleaning, and all of our floor specialists are well-versed in the application of chemicals and the operations of the machine.”

Crews are assigned the same jobs each week and go out in a licensed Jani-Care vehicle with a supervisor. In addition, each member of the team wears a Jani-Care uniform and badge ID at all times. More recently, GPS systems have been added to the Jani-Care vehicles, only furthering the efficiency with which customers can be served. Most importantly, Jani-Care is insured with commercial liability and property insurance so all property is safeguarded and protected.

“Over the years we’ve come up with quality control expectations where we rate buildings and rate our employees,” Bonfiglio explains. “We reward our cleaners for their efficiency and high marks on evaluations. We offer different incentives for them to succeed, pushing them to strive for perfection. Of course, we’ll never achieve perfection, but it’s still a goal we strive toward for our customers.” 

In addition to its cleaning services, Jani-Care is also an authorized distributor of a full line of janitorial supplies, paper products and commercial floor care equipment. Customers are given the option to purchase these products from Jani-Care, enabling them to save money by purchasing direct. Best of all, the products—which range from toilet paper to paper towels to liquid soap to foam soap to trash bag liners—can be ordered online.

Whether it be offering an online ordering system for building supplies or attending the yearly Worldwide Cleaning Industry Association conference hosted by International Sanitary Supply Association, to find the next best machine, Jani-Care is continually on the hunt for ways to better serve its customers. The company also recently installed a computer system for tracking employee work hours via an automatic call-in and call-out timekeeping feature with caller ID. 

By staying abreast of the latest industry trends, technologies and tools, Bonfiglio says, Jani-Care is able to clean better, faster and more efficiently. 

The latest technology he’s brought to the company is an innovative touchless system for cleaning large, multi-stall bathrooms, such as those in municipal buildings, schools, airports and stadiums. The machine, a pressure washer that interjects chemicals that clean, sanitize and disinfect, was just one of the many machines displayed at the yearly Worldwide Cleaning Industry Association conference. (The event also offers education and networking opportunities that have helped Jani-Care streamline its cleaning processes.)

Jani-Care has been a member of the International Sanitary Supply Association (ISSA) since 1991. By focusing his business model on customer service, Bonfiglio gradually grew his customer base. By 1990, only a few short years after purchasing the business, Bonfiglio quit his full-time job in sales to focus on what was then called “Jani-Kare.” 

In 2006 the company refreshed its logo and officially changed its name to Jani-Care. This was also the year it purchased its third and largest building, located just off of Industriplex Boulevard in Baton Rouge, which houses its current location. The facility is one of the finest commercial cleaning service buildings in the state of Louisiana, Bonfiglio says.

Throughout the years of growth and change, Bonfiglio’s personal commitment to customer satisfaction has remained the backbone of the business. The management team and the rest of the workforce are all instilled with the same commitment to excellence.

“I sincerely thank the Baton Rouge community for trusting Jani-Care for the past 31 years,” Bonfiglio says. “I look forward to another 31.”